Lifetime Service Care & Repair

We clean your stud earrings - without gold plating or silvering. This is generally sufficient for slight surface changes and minor spots.

If the surface is severely altered and dark discolorations occur, you will find the prices in the Lifetime Service category. In such cases, pollutants like sulfur were able to act on the metal for a long time because the stud earrings were rarely worn.

Regular wear triggers a self-cleaning process, and the surface usually remains beautiful permanently. Our jewelry boxes are ideal for storing our jewelry pieces. They are equipped with a tarnish-resistant cloth. Here in our online shop under "Service and Knowledge > Proper Jewelry Care" you will find further tips and can order our Sambol cleaner in a mini-pack, with which cleaning is child's play.

We repair your stud earrings, solder earring posts, replace individual pearls or gemstones, or perform minor repairs without re-gold plating. If new gold plating is required, you can find the prices under Lifetime Service. For gold-plated stud earrings, new plating is always necessary if a post is soldered, and we will charge the Lifetime Service price.

If the butterfly back of an earring opens too easily, the easiest way to fix it is to hold the back between your thumb and index finger. Then, press both sides together. This will increase the tension of the earring back.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your stud earrings and restore them to near-mint condition through our Lifetime Service.

The BERND WOLF Lifetime Service includes all repairs, including re-gold plating for stud earrings up to 9mm in diameter, as well as color matching and re-gold plating for the second stud earring.

Unlimited joy with your BERND WOLF piece of jewelry.

We repair your stud earrings and restore them to near-mint condition through our Lifetime Service.

The BERND WOLF Lifetime Service includes all repairs, including re-gold plating for stud earrings with a diameter of 10mm or more, as well as color matching with re-gilding of the second stud earring.

Our stud earrings are always produced in series as a pair, which is why we generally cannot manufacture just a single stud earring. Nevertheless, we do offer a service to replace individual stud earrings, provided the replacement stud is available, even if this usually leaves you with an extra second stud.

We charge 75% of the pair price for the replacement of a single stud. Please always send in the remaining stud earring so that our goldsmiths can ensure consistency, compensate for any color changes, and select matching gemstones. This service is included in the price.

We clean your earrings - without gold plating or silver plating. This is usually sufficient for minor surface changes and small blemishes. 

If the surface is heavily altered and dark discoloration occurs, you will find the prices in the Lifetime Service category. In such cases, pollutants like sulfur have been able to act for a long time because the earrings were rarely worn.

Regular wear triggers a self-cleaning process, and the surface generally remains beautiful permanently. Our jewelry boxes are optimal for storing our pieces. They are equipped with an anti-tarnish cloth. Here in our online shop in the section "Service and Knowledge > Proper Jewelry Care" you will find further tips and can order our Sambol cleaner in a mini-pack, which makes cleaning incredibly easy.

We repair your earrings, solder earring posts, replace individual pearls or gemstones, or perform minor repairs without re-gold plating. If new gold plating is required, you can find the prices under Lifetime Service. For gold-plated earrings, a new plating is always necessary if an earring post is soldered, and we will charge the Lifetime Service price.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your earrings and restore them to a nearly new condition. This includes all repairs, including re-gold plating for single-row earrings or earrings with a swinging element.

If jewelry elements have been lost, there may be costs for their replacement.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your earrings and restore them to near-mint condition. This includes all repairs, including re-gold plating for multi-strand earrings or earrings with multiple elements.

Should any jewelry elements have been lost, there may be charges for their replacement.

Our drop earrings are always manufactured in series as a pair, which is why we are generally unable to produce just a single earring. Nevertheless, we offer you the service of replacing individual earrings, provided the replacement stud is available, even if this usually means the second earring will be left over.

For the replacement of an earring, we charge 75% of the pair price. Please always send in the remaining earring so that we can ensure a uniform design, have our goldsmiths compensate for any color variations, and select matching gemstones. This service is included in the price.

We clean your ring – without gold or silver plating. This is generally sufficient for slight surface changes and minor spots. You can order the Sambol cleaner in a mini-pack in the Info section of our online shop under Jewelry Care, which makes cleaning incredibly easy.

If your ring has bothersome signs of wear or scratches, or if the gold plating needs to be renewed after many years, we can restore your ring to almost new condition through the BERND WOLF Lifetime Service.

If the surface has changed significantly and dark discolorations occur, you can find the prices in the Lifetime Service category. In such cases, pollutants like sulfur were able to take effect over a long period because the earrings were rarely worn.

Regular wear initiates a self-cleaning process, and the surface generally remains beautiful permanently. Our jewelry boxes are ideal for storing our pieces. They are lined with a tarnish-resistant cloth. Here in our online shop in the section "Service and Knowledge > The right jewelry care" you can find further tips and order our Sambol cleaner in a mini-pack, which makes cleaning incredibly easy.

We will repair your ring, replace individual pearls or gemstones, or carry out minor repairs without re-gold plating.

For major repairs or if re-gold plating is required, you can find the prices under Lifetime Service.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your ring and restore it to near-mint condition with our Lifetime Service.

The BERND WOLF Lifetime Service includes all repair work, including refinishing the surface and subsequently plating it with pure, white silver.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your ring and restore it to near-mint condition through our Lifetime Service.

The BERND WOLF Lifetime Service includes all repair work, including refinishing the surface and a new, premium-quality 24-karat gold plating.

As a rule, the effort involved in resizing a ring that has already been worn is greater for many models than the effort required to produce a new ring from our collection. Generally, a section of the ring must be removed or inserted to change the size. In addition, gold-plated rings must be re-gold-plated after resizing. Most rings with gemstones or pearls cannot simply be enlarged due to their design.

If an unworn ring in a standard size is in our current collection and the desired size is available, an exchange is possible for a flat service fee of 30 euros. You can identify our standard sizes on the respective product page in the dropdown menu for size variations in our online shop. 

We clean your bracelets - without gold plating or silver plating. This is usually sufficient for minor surface changes and small spots. 

If the surface is heavily altered and dark discoloration occurs, you will find the prices in the Lifetime Service category. In such cases, pollutants like sulfur have been able to take effect over a long period because the bracelets were rarely worn.

Regular wear triggers a self-cleaning process, and the surface usually remains beautiful permanently. Our jewelry boxes are optimal for storing our pieces. They are equipped with an anti-tarnish cloth. Here in our online shop in the section "Service and Knowledge > Proper Jewelry Care" you will find further tips and can order our Sambol cleaner in a mini-pack, which makes cleaning incredibly easy.

Please always wear the clasp of a hinged bangle on the side of your arm facing your body. If the clasp rests against the table, it may open by itself when you place your arm down.

Your key lock is held in place by a spring that functions similarly to the latch on an umbrella.

If the lock comes loose too easily, it is easy to increase the spring tension by inserting a knife or your thumbnail under the key from the open side. The knife or thumbnail should rest on the pin. You can now push the key with the spring upwards by about 1mm and easily see how the spring comes out of the pin.

This is usually sufficient to increase the tension. The spring is thus bent slightly outwards and the key lock will hold perfectly again.

We restring beaded bracelets, replace individual beads or gemstones, or perform minor repairs without re-gold plating. If new gold plating is required, you can find the prices under Lifetime Service.

We repair your bracelets, re-string beaded bracelets, replace clasps, individual pearls or gemstones, or perform minor repairs without re-gold plating. If a new gold plating is required, you can find the prices under Lifetime Service.

We will replace the clasp of your bracelet and perform a simple cleaning, without reassembling the elements and without gold or silver plating.

Should you require re-plating or reassembly, you can find the prices under Lifetime Service.

We repair your single-row chain bracelets and restore them to near-mint condition through our Lifetime Service.

The BERND WOLF Lifetime Service includes all repair work, including, if necessary, refinishing, new premium-quality 24-karat gold plating, or, for silver jewelry, plating with pure white silver after the surface treatment.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your bracelet and restore it to near-mint condition through our Lifetime Service.

The BERND WOLF Lifetime Service includes all repair work, including, if necessary, refinishing, new premium-quality 24-karat gold plating, or, in the case of silver jewelry, plating with pure, white silver after refinishing.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your bracelet and restore it to almost mint condition through our Lifetime Service.

Included in the BERND WOLF Lifetime Service are all repair works, including, if necessary, re-surfacing, new premium-quality 24-karat gold plating, or, for silver pieces, plating with pure white silver after the surface treatment.

Enjoy your BERND WOLF piece of jewelry indefinitely. We will repair your piece and restore it to a nearly new condition through our Lifetime Service.

Included in the BERND WOLF Lifetime Service are all repair works, including, if necessary, refinishing, new 24-karat gold plating in premium quality, or, in the case of silver jewelry, plating with pure white silver after the surface treatment.

This price is valid for bracelets that have a retail price of €500 - €750 according to the current price list or current calculation.

Unlimited joy with your BERND WOLF piece of jewelry. We will repair your piece of jewelry and restore it to a near-mint condition through our Lifetime Service.

Included in the BERND WOLF Lifetime Service are all repair works, including, if necessary, re-surfacing, new premium-quality 24-karat gold plating, or, in the case of silver jewelry, plating with pure white silver after the surface treatment.

This price is valid for bracelets that have a retail price of €751 - €1000 according to the current price list or current calculation.

Unlimited joy with your BERND WOLF piece of jewelry. We will repair your piece of jewelry and restore it to a nearly new condition with our Lifetime Service.

Included in the BERND WOLF Lifetime Service are all repair works, including, if necessary, re-surfacing, new premium-quality 24-karat gold plating, or, for silver jewelry, plating with pure white silver after surface treatment.

For jewelry with a retail price of €1,000 or more, we will gladly provide you with a price upon request. Simply send a photo and a brief description of your request to info@berndwolf.de.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your bracelet and restore it to near-mint condition through our Lifetime Service. p>

Included in the BERND WOLF Lifetime Service are all repair works, including, if necessary, refinishing, new premium-quality 24-karat gold plating, or, in the case of silver jewelry, plating with pure white silver after the refinishing process.

This price is valid for bracelets with a retail price of up to €500. 

We clean your pendant - without gold or silver plating. This is generally sufficient for slight surface changes and minor spots. 

If the surface is heavily altered and dark discolorations occur, you will find the prices in the Lifetime Service category. In such cases, pollutants such as sulfur may have had a long time to take effect, as the pendant was rarely worn.

Regular wearing initiates a self-cleaning process, and the surface usually remains beautiful permanently. Our jewelry boxes are optimal for storing our pieces of jewelry. They are equipped with an anti-tarnish cloth. Here in our online shop in the section "Service and Knowledge > Proper Jewelry Care" you will find further tips and can order our Sambol cleaner in a mini-pack, which makes cleaning child's play.

We repair your pendants without re-gold plating. If a new gold plating is required, you can find the prices under Lifetime Service. 

If a thin chain has broken, we generally replace the chain with a new one, as the cost of repair and re-gold plating usually exceeds the price of a new chain. 

We would be happy to provide you with the price for replacing the chain. Simply send us a photo of the chain or let us know the item number and name of the piece of jewelry.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your pendant and restore it to near-mint condition through our Lifetime Service. The BERND WOLF Lifetime Service price for pendants up to 9mm in diameter includes all repairs to your pendant, including re-gold plating or plating with pure white silver after surface treatment.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your pendant and restore it to nearly new condition through our Lifetime Service.

The BERND WOLF Lifetime Service price for pendants with a diameter of 10 - 24mm includes all repairs to your pendant, including re-gold plating or plating with pure white silver after surface treatment.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your pendant and restore it to a near-new condition through our Lifetime Service.

The BERND WOLF Lifetime Service price for pendants with a diameter of 25mm - 34mm includes all repairs to your pendant, including re-gold plating or plating with pure white silver following surface treatment.

Unbounded joy with your BERND WOLF piece of jewelry.

We will repair your pendant and restore it to a nearly new condition through our Lifetime Service.

The BERND WOLF Lifetime Service price for pendants with a diameter of 35mm or more includes all repairs to your pendant, including re-gold plating or plating with pure white silver after surface treatment.

We clean your necklace - without gold or silver plating. This is generally sufficient for slight changes to the surface and minor stains.

If the surface is heavily altered and dark discoloration appears, you can find the prices in the Lifetime Service category. In such cases, pollutants such as sulfur have been able to take effect over a long period because the necklace was rarely worn.

Regular wear initiates a self-cleaning process, and the surface generally remains beautiful permanently. Our jewelry boxes are optimal for storing our jewelry pieces. They are lined with a tarnish-resistant cloth. Here in our online shop under "Service and Knowledge > Proper Jewelry Care," you will find further tips and can order our Sambol cleaner in a mini pack, which makes cleaning incredibly easy.

If a thin chain has broken, we generally replace it with a new one, as the cost of repair and re-gold-plating typically exceeds the price of a new chain.

We would be happy to provide you with the price for a chain replacement. Simply send us a photo of the chain or provide the item number and the name of the piece of jewelry.

We will re-thread your necklace, replace the steel cable, and clean it. Not included is re-gold plating, replacing clasps, or adding or replacing pearls and gemstones.

We will replace the lobster clasp on your necklace and clean it. This does not include re-stringing the necklace, re-gold plating the elements, or replacing pearls and gemstones.

We will replace the lobster clasp of your necklace, replace the steel cable, restring it, and perform a simple cleaning. Not included is re-gold plating of the elements or the replacement of pearls and gemstones.

Should you wish for re-gold plating, you can find the details under Lifetime Service.

Unlimited joy with your BERND WOLF piece of jewelry.

We restore your necklace to a near-mint condition through our Lifetime Service. The BERND WOLF Lifetime Service includes re-stringing and, if necessary, re-gold plating the elements or plating them with pure white silver.

The price for replacing missing jewelry elements, pearls, or gemstones is not included. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the necklace to info@berndwolf.de and include the item number if you have it.

Unlimited joy with your BERND WOLF piece of jewelry.

We restore your necklace to a nearly new condition through our Lifetime Service. The BERND WOLF Lifetime Service includes restringing and, if necessary, re-gold plating the elements or plating them with pure white silver.

The price for replacing missing jewelry elements, pearls, or gemstones is not included. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the necklace at info@berndwolf.de and include the item number, if known.

Unlimited joy with your BERND WOLF piece of jewelry.

Through our Lifetime Service, we restore your necklace to a nearly new condition. The BERND WOLF Lifetime Service includes re-stringing and, if necessary, re-gold plating the elements or plating them with pure, white silver.

The price does not include the replacement of missing jewelry elements, pearls, or gemstones. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the necklace at info@berndwolf.de and include the article number, if known.

We clean your cord necklace - without gold or silver plating. This is usually sufficient for slight surface changes and minor stains.

If the surface is severely altered and dark discolorations occur, you can find the prices in the Lifetime Service category. In such cases, pollutants like sulfur have been able to take effect over a long period because the cord necklace was rarely worn.

Regular wear triggers a self-cleaning process, and the surface generally remains beautiful permanently. Our jewelry boxes are ideal for storing our jewelry pieces. They are equipped with an anti-tarnish cloth. Here in our online shop in the section "Service and Knowledge > Proper Jewelry Care" you will find further tips and can order our Sambol cleaner in a mini-pack, which makes cleaning incredibly easy.

We will repair your gold chain without re-plating it. If new gold plating is required, you can find the prices under Lifetime Service. 

We will replace the clasp of your cable necklace and perform a simple cleaning, without reassembling the elements and without gold or silver plating.

If you would like re-gold plating or reassembly, you can find the prices under Lifetime Service.

Unlimited joy with your BERND WOLF piece of jewelry.

We will restore your rope necklace to near-mint condition through our Lifetime Service.

The BERND WOLF Lifetime Service includes complete disassembly, replacement of the ropes, reassembly of all elements, and, if necessary, re-gold plating or plating of the elements with pure, white silver.

The price does not include the replacement of missing jewelry elements, pearls, or gemstones. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the rope necklace at info@berndwolf.de and include the item number, if known.

Unlimited joy with your BERND WOLF piece of jewelry.

We will restore your rope necklace to near-mint condition through our Lifetime Service.

Included in the BERND WOLF Lifetime Service is the complete disassembly, the renewal of the ropes, the reassembly of all elements, and, if necessary, the re-gold plating or plating of the elements with pure white silver.

The price for replacing missing jewelry elements, pearls, or gemstones is not included. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the rope necklace at info@berndwolf.de and, if known, include the item number.

Unlimited joy with your BERND WOLF piece of jewelry.

Through our Lifetime Service, we restore your rope necklace to near-mint condition.

The BERND WOLF Lifetime Service includes complete disassembly, replacement of the ropes, reassembly of all elements, and, if necessary, re-gold plating or plating of the elements with pure, white silver.

The price does not include the replacement of missing jewelry elements, pearls, or gemstones. These are invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the rope necklace at info@berndwolf.de and include the item number if known.

Unlimited joy with your BERND WOLF piece of jewelry.

We will restore your rope necklace to near-mint condition through our Lifetime Service.

The BERND WOLF Lifetime Service includes complete disassembly, renewal of the ropes, reassembly of all elements, and, if necessary, re-gold plating or plating of the elements with pure white silver.

The price does not include the replacement of missing jewelry elements, pearls, or gemstones. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the rope necklace to info@berndwolf.de and include the item number if you know it.

Enjoy your BERND WOLF piece of jewelry indefinitely.

Through our Lifetime Service, we can restore your rope necklace, on which individual elements are arranged in groups around the piece, to a nearly new condition.

The BERND WOLF Lifetime Service includes complete disassembly, renewal of the ropes, reassembly of all elements, and, if necessary, re-gold plating or plating of the elements with pure white silver.

The price does not include the replacement of missing jewelry elements, pearls, or gemstones. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send a photo of the rope necklace to info@berndwolf.de and include the item number, if known.

Unlimited joy with your BERND WOLF piece of jewelry.

Through our Lifetime Service, we can restore your cord necklace, on which individual elements are arranged in groups around the necklace, to near-mint condition.

Included in the BERND WOLF Lifetime Service is the complete disassembly, the renewal of the cords, the reassembly of all elements, and, if necessary, the re-gold plating or plating of the elements with pure, white silver.

The price for replacing missing jewelry elements, pearls, or gemstones is not included. These will be invoiced separately. If you would like a quote for the replacement of missing pearls, gemstones, or jewelry elements, please send us a photo of the cord necklace at info@berndwolf.de and include the item number, if known.

We clean your piece of jewelry - without gold plating or silver plating. This is generally sufficient for slight surface changes and minor stains.

If the surface is severely altered and dark discoloration occurs, you can find the prices in the Lifetime Service category. In such cases, pollutants like sulfur have been able to take effect over a long period because the jewelry was rarely worn.

Regular wear initiates a self-cleaning process, and the surface generally remains beautiful permanently. Our jewelry boxes are ideal for storing our pieces of jewelry. They are equipped with an anti-tarnish cloth. Here in our online shop in the section "Service and Knowledge > The right jewelry care" you will find further tips and can order our Sambol cleaner in a mini-pack, which makes cleaning incredibly easy.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your piece of jewelry and restore it to a nearly new condition through our Lifetime Service.

Included in the BERND WOLF Lifetime Service are all repair works, including, if necessary, re-surfacing, new premium-quality 24-karat gold plating, or plating with pure white silver after the surface treatment.

This price is valid for pieces of jewelry with current retail prices of €500 - €750.

For your information: Regular wear of a BERND WOLF piece of jewelry initiates a self-cleaning process, and the surface generally remains beautiful permanently. If a piece of jewelry is worn rarely and substances like sulfur act on the surface unhindered for a long time, stains may form. These are generally easy to remove using the Sambol cleaner in the mini-pack, which you can order in our online shop in the Info section under Jewelry Care. With it, cleaning is incredibly easy. For everything else, enjoy unlimited joy with your piece of jewelry through our Lifetime Service.

Unlimited joy with your BERND WOLF piece of jewelry.

We will repair your piece of jewelry and restore it to a near-mint condition through our Lifetime Service.

Included in the BERND WOLF Lifetime Service are all repair works, including, if necessary, re-polishing the surface, new 24-karat gold plating in premium quality, or plating with pure white silver after the surface treatment.

This price is valid for pieces of jewelry with current retail prices of €751 - €999.


For your information: By regularly wearing a BERND WOLF piece of jewelry, a self-cleaning process occurs, and the surface generally remains beautiful permanently. If a piece of jewelry is rarely worn and substances such as sulfur act on the surface unhindered for a long time, stains may form. These are generally easy to remove using the Sambol cleaner in a mini-pack, which you can order in our online shop in the info section under jewelry care. Cleaning is incredibly easy with it. For everything else, enjoy unlimited joy with your piece of jewelry thanks to our Lifetime Service.

Please send us a photo of your piece of jewelry and, if available, the item number, and we will be happy to provide you with a quote for our lifetime service.

Send us a photo of your piece of jewelry and, if available, the item number, and we will be happy to provide you with a quote for our lifetime service.